IOVPS Service is Crap!

[Carl Hibbard]

This server is hosted with IOVPS at http://www.iovps.com and has been for some time.

However in the last few days then have managed to 'accidentally' delete another VPS server of mine along with all the backups.

No solution is possible so their SLA means little if you bother to read the small print closely.

To quote "I can only apologise for the inconvenience this has caused but our terms and conditions do cover us against any legal liability."

So therefore before the end of month I will attempt to move this forum to another service provider and this will cause some disruption.

Please feel free to share this message far and wide

[IM Jack Rudd]

"Our terms and conditions do cover us against any legal liability" is just meaningless, isn't it? They can't absolve them from things for which they are actually legally liable.

[Carl Hibbard]

I can only apologise for the inconvenience this has caused but our terms and conditions do cover us against any legal liabilty.

http://www.iovps.com/info/tos/

This was a one of small error caused by our system that effected less than 20 VPS's I am afraid I cant offer anything other than some SLA compensation that can be used for our services in future and an apology.

Please let me know if there is anything else I can assist with.

[Christopher Kreuzer]

How often do you back up this forum and what is involved? (Am I right in saying that if the accident had been with the server containing the posts to this forum, they would have been lost?)

[PeterFarr]

How often do you back up this forum and what is involved? (Am I right in saying that if the accident had been with the server containing the posts to this forum, they would have been lost?)

In which case, would we all have to help re-construct all past discussions, debates and disputes???

[Carl Hibbard]

How often do you back up this forum and what is involved? (Am I right in saying that if the accident had been with the server containing the posts to this forum, they would have been lost?)

Overnight at 4am seven days a week to another service provider but YES I don't take it as seriously as work I do agree.

Attachments would be lost and 'checking' the above backups do occur is another issue.

At a 257mb backup a limitation of time and personal cost kicks in a little, although that is not a good excuse of course

I need to get in gear forum wise.

[John Upham]

I would imagine that the backup consists essentially of exporting the MySQL database sitting at the backend of phpBB and saving that to disk. There may be other things Carl would also like to back-up.

[Carl Hibbard]

The forum server is moving to an alternate provider but I need someone willing to test IPv6 access for me.

Please PM me if you have that sort of access and the ability to check.

Thanks....

[Alan Kennedy]

"Our terms and conditions do cover us against any legal liability" is just meaningless, isn't it? They can't absolve them from things for which they are actually legally liable.

Jack I am afraid they can. Limitation of liability clauses are a common part of business life and particularly prevalent in the IT world. Your only hope is the unfair terms contract act but I doubt that would afford much protection in Carl's case. The case law generally only support consumers not business people. It is a common worry with servers that if the hosting company goes bust all the data could be lost. C'est la vie!

[Carl Hibbard]

So therefore before the end of month I will attempt to move this forum to another service provider and this will cause some disruption.

This is likely to happen today Sunday sometime during the afternoon, one more thing to check then I will close the board and move everything.

Expect perhaps an hour downtime maybe less.

[Carl Hibbard]

So therefore before the end of month I will attempt to move this forum to another service provider and this will cause some disruption.

This is likely to happen today Sunday sometime during the afternoon, one more thing to check then I will close the board and move everything.

Expect perhaps an hour downtime maybe less.

The server move is complete, please PM if anything seems out of order.

[Carl Hibbard]

The forum server is moving to an alternate provider but I need someone willing to test IPv6 access for me.

No volunteers yet, anyone got IPv6 access?

It was available on my old ISP but I am back on BT at home/work so not provided here

[Carl Hibbard]

Site is now fully IPv4 and IPv6 which is good

Performance is improved and we are now fully backed up (hopefully properly...) but I will continue to monitor.

Costs have increased slightly but not dramatically so which is also good

Beer.

[David Gilbert]

Carl

Lot's of apostrophes have been replaced with ’s in the Fantasy Football thread, but perhaps we deserve it!

[Simon Spivack]

It seems that the msbs of quite a few bytes have disappeared. Perhaps a consequence of an undesirable utf -> ascii conversion. For instance, at
http://www.ecforum.org.uk/viewtopic.php?f=27&t=3211 the Russian text has been replaced by gibberish.

There is a snapshot at http://web.archive.org/web/201404101257 ... um.org.uk/ . It is incomplete. Would it be possible to use this to replace some of the posts made before 10 April 2014? To given an example of the difference, the link given in the first paragraph looks like: http://web.archive.org/web/201210190215 ... 5a4cf5877c .