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Search Issue?
Posted: Sun Nov 18, 2018 1:01 pm
by Carl Hibbard
Anyone having problems with the search function?
I must admit I never use it myself but a problem has been reported so if anyone has seen any sort of issue then please reply with problems you are seeing with searches you are attempting.
A quick test here and it seems fine so feedback welcome.
Thanks for your help.
Re: Search Issue?
Posted: Sun Nov 18, 2018 1:14 pm
by Carl Hibbard
There is a problem I have found it now an investigation is underway.
Re: Search Issue?
Posted: Sun Nov 18, 2018 1:16 pm
by David Sedgwick
Carl Hibbard wrote: ↑Sun Nov 18, 2018 1:01 pm
Anyone having problems with the search function?
I must admit I never use it myself but a problem has been reported so if anyone has seen any sort of issue then please reply with problems you are seeing with searches you are attempting.
A quick test here and it seems fine so feedback welcome.
Thanks for your help.
Hi Carl,
I am not having that issue but for the last two to three weeks I have been having problems with being spontaneously logged out.
If I am sending a message, I have to remember to save the text by Ctrl + C. Otherwise I lose it if the problem occurs.
Has anyone else reported this?
David
Re: Search Issue?
Posted: Sun Nov 18, 2018 1:23 pm
by Carl Hibbard
David Sedgwick wrote: ↑Sun Nov 18, 2018 1:16 pm
Carl Hibbard wrote: ↑Sun Nov 18, 2018 1:01 pm
Anyone having problems with the search function?
I must admit I never use it myself but a problem has been reported so if anyone has seen any sort of issue then please reply with problems you are seeing with searches you are attempting.
A quick test here and it seems fine so feedback welcome.
Thanks for your help.
Hi Carl,
I am not having that issue but for the last two to three weeks I have been having problems with being spontaneously logged out.
If I am sending a message, I have to remember to save the text by Ctrl + C. Otherwise I lose it if the problem occurs.
Has anyone else reported this?
David
Nothing reported no but please report here also if you see the problem David is describing.
Re: Search Issue?
Posted: Sun Nov 18, 2018 1:24 pm
by Carl Hibbard
The search issue is the maximum timeout exceeding the 30 second limit so some maintenance will be needed sorry.
Re: Search Issue?
Posted: Sun Nov 18, 2018 1:26 pm
by Carl Hibbard
Carl Hibbard wrote: ↑Sun Nov 18, 2018 1:24 pm
The search issue is the maximum timeout exceeding the 30 second limit so some maintenance will be needed sorry.
We crossed the 1 gig database size so that won't be helping.
I will update the software at some point during the week probably with little warning I am afraid just too busy at the moment.
Re: Search Issue?
Posted: Sun Nov 18, 2018 2:34 pm
by Carl Hibbard
First attempted fix was a failure so more time will be needed in the week on this one.
Re: Search Issue?
Posted: Sun Nov 18, 2018 5:41 pm
by David Sedgwick
Carl Hibbard wrote: ↑Sun Nov 18, 2018 1:24 pm
The search issue is the maximum timeout exceeding the 30 second limit so some maintenance will be needed sorry.
I wonder if my problem is something similar. If I go inactive for 30 seconds, am I being logged out?
Re: Search Issue?
Posted: Sun Nov 18, 2018 5:52 pm
by Carl Hibbard
David Sedgwick wrote: ↑Sun Nov 18, 2018 5:41 pm
Carl Hibbard wrote: ↑Sun Nov 18, 2018 1:24 pm
The search issue is the maximum timeout exceeding the 30 second limit so some maintenance will be needed sorry.
I wonder if my problem is something similar. If I go inactive for 30 seconds, am I being logged out?
No that one is in days.
The search is just a maximum time to return a query so searching for something really generic causes a problem.
Re: Search Issue?
Posted: Sun Nov 18, 2018 5:54 pm
by Carl Hibbard
In your example David you have something like 30 minutes to compose and send the message I think.
Re: Search Issue?
Posted: Sun Nov 18, 2018 5:58 pm
by David Sedgwick
Carl Hibbard wrote: ↑Sun Nov 18, 2018 5:54 pm
In your example David you have something like 30 minutes to compose and send the message I think.
Thanks. In that case that is not the cause of my problem.
Re: Search Issue?
Posted: Tue Nov 20, 2018 6:12 pm
by Carl Hibbard
Carl Hibbard wrote: ↑Sun Nov 18, 2018 1:26 pm
Carl Hibbard wrote: ↑Sun Nov 18, 2018 1:24 pm
The search issue is the maximum timeout exceeding the 30 second limit so some maintenance will be needed sorry.
We crossed the 1 gig database size so that won't be helping.
I will update the software at some point during the week probably with little warning I am afraid just too busy at the moment.
This maintenance with no warning is now complete however the search issue is still ongoing.
Re: Search Issue?
Posted: Wed Nov 21, 2018 7:59 pm
by Carl Hibbard
I figured the problem out and the search issue should be resolved.
Yes working a lot faster - minimum characters indexed is now 4 not 3 otherwise the results are good.